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70865503 story Open Source

On Firing Open Source Community Members 255

Posted by Soulskill on Tuesday March 10, 2015 @07:33PM from the can't-we-all-just-get-along dept. An anonymous reader writes: As open source started booming, more people joined. Opinionated people. People who listened to the "we welcome everyone!" message and felt that their opinion could be their primary contribution. For some, they felt showing up at the gig gave them the right to dictate what the band played. From a leadership perspective, this was a tough spot to be in. On one hand, you want to foster an open, welcoming, and empowered community. You want that diversity of skills, but you also want value and quality. Low-quality contributors don't bring much other than noise: they are a net drain on resources because other good contributors have to take time away to support them.

In addition to this, those entitled, special-snowflakes who felt they deserved to be listened to would invariably start whining on their blogs about what they considered to be poor decisions. This caused heat in a community, heat causes sweating, sweating causes irritability, and irritability causes more angry blog posts. Critical blog posts were not the problem; un-constructive, critical blog posts were the problem. So what's the best way to foster a welcoming environment while still being able to remove the destructive elements?


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